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This application only runs on Windows 7 or later with Microsoft .NET-Framework (Version 4.6.2).

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Observe customer requirements,
represent competence
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    Description

    The module >CSR+ The module CSR+ (Customer Specific Requirements) is a software solution for the evaluation, analysis, and management of your customer specific requirements (CSR).

    The system enables a structured and transparent presentation of customer-specific QM system requirements as well as requirements against a set of rules (e.g. IATF 16949, ISO 9001, ISO 9100, ISO 14001 etc.), which are worked out for you by our highly qualified GUKSA auditors. Your company processes are entered in order to be able to assign the responsible processes and thus also the respective process owners to these specific customer requirements. The evaluation of claims is carried out on the basis of these representations with the possibility of a final communication to the customer (keyword: "Side Letter") and the further filing of special agreements with this customer including the implemented measures. Valuations can be carried out both on a Group-wide (global) basis and on a site-specific basis.

    To ensure that all customer documents in your >CSR+ system are always up to date, GUKSA offers a weekly service. Always stay up to date when it comes to the wishes and demands of your customers (keyword: contractual obligations).

    The desired implementation of CSR along the supply chain is simplified by allowing you to create your own CSR documents according to the VDA standard and make them available to your suppliers. For more than 10 years GUKSA supports its customers in the implementation of CSR and your CSR management as a whole. Benefit from our offer and contact us!

    Video: Brief introduction of the software >CSR+

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    Benefits for your company

    >CSR+ offers you a solution for the management of customer specific requirements for your whole company. You gain a higher degree of transparency regarding your customer requirements and more efficiency in evaluating and integrating the requirements into your daily routine.

    VDA certified GUKSA auditors with long experience work out the additional requirements in your CSR documents towards a standard and assign them to the standard sections. This way, you save the time for analysis and standard assignment of customer requirements. The web based and encrypted database solution also provides immediate and safe access across locations.

    Übersichtliche Darstellung von verschiedenen Kundenforderungen zu Ihren Prozessen
    Clear presentation of various customer requirements for your processes
    Ausdruckbare Baumstruktur der Adressierung von CSR in Ihren Prozessen
    Printable tree structure of addressing CSR in your processes
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    Benefits at a glance
    • Standardized structure of CSR requirements and thus higher transparency and acceptance
    • Faster implementation of new or changed customer requirements in the QM system
    • Representability of requirements and their implementation in processes by process owners
    • Facilitation of verification in the audit
    • Always up to date thanks to portal query service
    • Time and cost savings due to low creation effort
    • Consistent implementation along the entire supply chain
    • Less susceptibility to errors due to reduced complexity
    • Focus on the essentials
    Übersicht aller Kunden-Dokumente mit sämtlichen relevanten Angaben wie z.B. Bewertungen
    Overview of all customer documents with all relevant information such as ratings
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    Evaluation of customer requirements
    Bewertung von Forderungen und sowie Maßnahmen der 'VW Formel Q Konkret'
    Evaluation of requirements and measures of the "VW Formula Q Konkret

    The module enables you to evaluate the additional requirements of the customers internally and towards the customer. This evaluation is done via so-called profiles, which allows you to map the different views (e.g. sales, production, purchasing, quality, ...) on customer requirements. With the fade-in of your processes, each process owner only needs to focus on the demands that concern his process or area.

    In addition, you can also store and track measures for the individual requirements. A written exchange with the customer (side letter) can also be documented at this point through a corresponding document upload.

    This ensures that the same level of information regarding customer-specific requirements is uniformly documented for the various locations.

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    CSR always up to date
    Neue Version und Darstellung von Änderungen der 'BMW Kundenspezifischen Anforderungen'
    New version and presentation of changes to the "BMW Customer Specific Requirements".

    GUKSA offers you in connection with the software solution >CSR+ a so-called customer portal query service for the respective OEM/customer portals. Hereby, these customer websites are checked weekly for updates of existing CSR documents. Thus >CSR+ facilitates the requirement of TS/IATF 16949 to evaluate changes within 10 working days and to be able to react promptly to innovations on the part of your customers.

    This service is fully documented in the system and you will receive notifications through GUKSA when CSR or customer documents have been updated. At the same time, the new document version is immediately made available to you in >CSR+. As an additional convenience, we prepare a change document in which a text comparison between an old and the respective new version is clearly presented. This allows you to avoid a time-consuming, manual comparison of the different versions of a document and to concentrate on the essentials, namely the changes, in order to be able to evaluate efficiently and effectively. Take advantage of the GUKSA portal query and always stay up to date!

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    Creation of customer-specific requirements
    Eigens erstellte kundenspezifische Anforderungen
    Customer specific requirements created in-house

    The software solution also allows you to create your own customer-specific requirements, either for internal use (e.g. plant standard) or for your suppliers. For example, compile your own supplier guideline from the requirements of various customers and supplement it with your company's own requirements. In this way, you meet the requirement of forwarding the customer-specific requirements through the entire supply chain.

    This also allows you to present, communicate and document your contradictions/adjustments to your customer's demands within the scope of communication with your customer.

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    Applicable documents
    Mitgeltende Unterlagen genannt in 'VW Formel Q Konkret'
    Applicable documents mentioned in "VW Formula Q Konkret

    In your customer documents you will often find references to further documents and information (often called "applicable documents"). These are documents that contain statements/regulations that are valid for the document under consideration (CSR) but are not detailed in the document. Typically, these are framework documents, such as guidelines, VDA volumes, standards, laws/directives, and other specifications from your customers.

    According to the law firms cooperating with us as well as other experts, these are also to be considered as part of the contract with the respective customer.

    Such document and info references are comprehensively worked out for you by GUKSA in order to provide a comfortable and contractually secure overview of all applicable documents relevant to QM for your company.

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    Include CSR (extensibility)

    GUKSA GmbH offers in its product portfolio further software solutions for you, which are linked with each other and thus make redundant presentation and maintenance of data unnecessary. These modules have been specially developed to support the relevant management areas of your company.

    GUKSA permanently develops and expands its software products according to the requirements of the market in order to offer you solutions that meet your needs.

    >RPAS®

    The >RPAS® module is used to plan, perform and evaluate audits of all kinds. With the help of the interface to >CSR+, existing customer-specific requirements can be integrated into the audits at the push of a button, for example to map CSR assessments or to incorporate customer requirements into product and process audits at the appropriate points. In doing so, you have the option of identifying not only possible deviations, but also the potential risks for your organization.

    >PB+

    The >PB+ module is used to implement modern process management and significantly accelerates and simplifies both its introduction and permanent management in your company. Company processes created and managed here can be easily assigned to the assessments carried out there via the interface to >CSR+. By referencing a set of rules, you can clearly identify and display the affected process owners to corresponding customer requirements.

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>DOCS (Dokumentenmanagement)
The module DOCS allows you to manage your business’s company or process related documents. With DOCS, documents can be registered, checked and approved. New versions or changes to these documents can be displayed completely and transparently.
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>RPAS® (Audit management)

The module RPAS® serves the purpose of planning, implementing and evaluating audits of all kinds. With RPAS® you can conduct audits according to prescribed or completely individualized proceedings. RPAS® offers the possibility to compare different audits, also with regard to risks, and therefore accomplishes a significant benefit.


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>ATS (Feasibility study)
The module ATS (Analysis of technical specifications) is a software for the analysis and evaluation of text and image files of numerous kinds (General terms and conditions, QSV, etc.) that works across different locations. Therefore, ATS can be used for contract reviews as well as for graphic documents like drawings, sketches, samples, photos, etc. You receive a requirements engineering tool that supports you during the creation, evaluation, maintenance and reuse of technical specifications, e.g. in the context of feasibility checks.
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>PB+ (Process management)
The module PB+ provides the implementation of a modern process management in your company. The individual structure of your company across various locations is realized systematically through the creation and management of appropriate processes. These processes are provided with responsibilities and form a close network of communication and information flows through interactions with other company processes.
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>RISK (Risk management)
With the Risk module a risk management system can be created and tracked. For this purpose, you can create a risk matrix for various risks arising from litigation (as PB +), audits (as RPAS™) or general individual risks (e.g. from CSR + or ATS). Using the scenario technique, you can see how risk change by appropriate measures. Furthermore, you can compare different risk considerations in a temporal sequence (e.g. annual consideration).
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>TODO (Measure management)
The module ToDo enables you to manage and monitor measures in a structured manner. Accordingly, you can recognize the dependency of different tasks to each other. All tasks are controlled person-related and can be communicated via e-mail. With the help of escalation levels, you can determine automatic system-sided reactions and messages. The tasks can be controlled and displayed across locations through the web-based approach. Therefore, you have a quick overview over the current status of all of your projects.
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GUKSA >DiMS
The GUKSA SOLUTIONS application contains various modules to support and design your main management areas. Please click the corresponding comb for further information.
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>ORG (Organisational Management)
The module CSR+ (Customer Specific Requirements) is a software solution for the evaluation, analysis, and management of your customer specific requirements (CSR). The system provides a structured and transparent depiction of customer specific QM system requirements and requirements to a standard (e.g. IATF 16949, ISO 9001, IRIS, etc.).
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>ISMS (Information Security Management)

The module ISMS (Information security management) is currently in the project phase.

  • For more information please contact us directly.

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>ANALYSIS (analysis tools)

In the GUKSA analysis tool, the data and results in the various applications are linked together, enabling efficient and effective execution of the analyses.

They can be further processed, e.g. with brainstorming and mind mapping, then with the Ishikawa tool, in order to show cause-effect relationships and, e.g., evaluate opportunities/risks. Determine in detail the causes of audit deviations, which you have identified e.g. with our RPAS® module or error causes in connection with deviations in production or customer complaints. Starting from the Ishikawa diagram via the 5-Why and/or Is/Is-not-analysis, the root cause is systematically determined. The 5-Why analysis and the Is/Is-not-analysis are based on VDA Volume 8D.

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>SQM CSR (CSR in Supplier Management)
The module CSR+ (Customer Specific Requirements) is a software solution for the evaluation, analysis, and management of your customer specific requirements (CSR). The system provides a structured and transparent depiction of customer specific QM system requirements and requirements to a standard (e.g. IATF 16949, ISO 9001, IRIS, etc.).
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>VDA 6.3 Audit Management

The module VDA 6.3 (Audit Management) is currently in the project phase.

  • For more information please contact us directly.

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>VDI 4056

The module VDAI is currently in the project phase.

  • For more information please contact us directly.

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>CSR+ (Customer specific requirements)
The module CSR+ (Customer Specific Requirements) is a software solution for the evaluation, analysis, and management of your customer specific requirements (CSR). The system provides a structured and transparent depiction of customer specific QM system requirements and requirements to a standard (e.g. IATF 16949, ISO 9001, IRIS, etc.).
Learn more ...